FIESTA ROYALE HOTEL IS 5YRS

FIESTA Royale Hotel, which is located at Dzorwulu in Accra, has climaxed its fifth anniversary celebration with long service awards to 38 employees of the company.Apart from giving all the staff a clock each, t-shirts of the hotel, hampers, the 38 were honoured with certificates and cash amount in addition to what they all had.Two managerial staff, Sajid Khan, General Manager, and Patience Dzikunoo, Financial Controller, were also honoured for their meritorious role in lifting the hotel to its present stage.The occasion was also used to swear-in new executive members of the workers union of the hotel by Philip Aheto and Felicia Agbodza, Industrial Relations Officer and Senior Industrial Relations Officer respectively of the Greater Accra Regional branch of the Industrial and Commercial UnionSome of the activities marking the anniversary celebration include a cash donation to the Cardio Thoracic Centre at the Korle-Bu Teaching Hospital, blood donation exercise to the National Blood Bank, football match with La Palm Royale Beach Hotel and a cocktail reception.Established in November 5, 2003, Fiesta Royale Hotel which started with 38 staff and 38 rooms with the name Cresta Royale Hotel, has metamorphosed into a great hotel, and has been awarded at the seventh and eighth Ghana Tourism Awards in 2006 and 2008. .Fiesta Royale Hotel which was the official hotel for Ghana’s Black Star during the CAN 2008, was awarded “Hotel of the year for 2007”, Best Landscape Ambiance of the Year, for 2007” by the Ghana Tourist Board and “CIMG Hospitality Facility of the Year 2007” by the Chartered Institute of Marketing GhanaAddressing the staff, Mr. Khan, commended the Directors, Management and Staff of the hotel for their foresight, vision, commitment and dedication they had for the hotel that had made it chalk the successes to its credit. He admitted that without the combined efforts of all, the hotel would not have been able to surmount all the challenges that confronted it over the past five years to triumph.Mr. Khan, however, urged the staff to redouble their efforts to put the hotel in a pedestal where it can rob shoulders with other world acclaimed hotels, and as such, should be able to give an improved services to its numerous clientele. “We can only achieve this when we are more united than ever. Let us therefore see ourselves as one big family fighting for a common course so that in future we can pride ourselves that we have contributed to making the hotel what it is today”, he emphasised. The Quality Assurance Manager of the Ghana Tourist Board, Adelaide Boateng, who was the Guest of Honour, said every moment in human existence comes with its own challenges, which normally prepare them to face them and build on them. She said it was for this reason there was the need for the hotel to celebrate its five years of existence and to honour those who were at the forefront to make them sail through such challenges to reach this feat.Ms Boateng, however, appealed to workers of the hotel not to relent on their oars but to work harder to ensure that the hotel achieve higher laurels. Effie Quansah, Human Resource Manager of the Hotel called for teamwork among the staff and as such be each other’s keeper so as to be able to protect each other.She challenged them to give out their best to ensure that clients get value for money, who she believed would return to their homes with smiles on their faces and as such would continue to make repeated visits to the hotel. Mrs. Quansah reminded the staff that no matter how stressful a client becomes, it is the duty of the workers to distress that person by exhibiting professionalism in the discharge of their duties.
FROM:Innocent Kwame Appiah